Privacy Policy

Last updated: May 18, 2021.

Kockelmann Lubricants appreciates your interest in this website. Your privacy is important to us and we want you to understand our practices with respect to the gathering and handling of your personal data. This Privacy Policy describes those practices.

Individuals to whom this privacy policy is addressed

This privacy policy is addressed to:

  • visitors of the website
  • recipients of electronic or other communications which contain or refer to this Privacy Policy


Compliance with data protection laws

Kockelmann Lubricants is committed to collecting and using personal data in a lawful manner. Kockelmann Lubricants will ensure that, when it collects or uses personal data, such collection or use is allowed under applicable data protection law, including the EU General Data Protection Regulation (GDPR).


Data collection

Data collected directly from visitors

In most instances, you can visit our website without providing any personal data. However, on some pages, we may ask you for personal data to provide a service or carry out a transaction you request. The personal data that we collect may include:

  • contact details, such as your name, title, company/organization name, email address, telephone and fax numbers, and physical address
  • information about your company and job position
  • your preferences with respect to email marketing
  • financial information, including credit card numbers, bank or customer account information and, in connection with credit requests, Social Security Number or other national/tax identification number
  • information such as your nationality and country of residence that allows us to determine your eligibility under export control regulations to receive information about certain technologies
  • your inquiries about and orders for our products and services, as well as information that assists us in identifying the best products and services for you
  • contest entry and event registration information
  • feedback from you about our products and services, including our websites


Data collected by automated means

We collect certain data about all visitors to our websites, including what pages they view, the number of bytes transferred, the links they click, and other actions taken within our websites. On websites to which you logon, we may connect this information with your identity to determine your potential interests in our products and services. We may also use this information to improve our security measures. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site, and the website from which you linked to our site.


Use of personal data

We will use personal data only for the purposes set forth below.

Services and transactions: 
we use personal data to deliver services or execute transactions you request, such as providing information about Mobil products and services, processing orders, answering customer service requests, facilitating use of our websites, and so forth. In order to offer you a more consistent experience in interacting with Kockelmann Lubricants, information collected by our websites may be combined with information we collect by other means.

Website improvement: we may use data about you to improve our websites (including our security measures) and related products or services, or to make our websites easier to use by eliminating the need for you to repeatedly enter the same information, or by customizing our websites to your particular preference or interests.

Marketing Communications: with your permission, we may use personal data to inform you of products or services available from Kockelmann Lubricants. When collecting information that might be used to contact you about our products and services, we give you the opportunity to opt-out from receiving such communications. Moreover, each email communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 10 business days.


Disclosure of personal data 

Except as described below, personal data that you provide to Kockelmann Lubricants via our website will not be shared outside of Kockelmann Lubricants, its subsidiaries and affiliates and its joint ventures without your consent.

Disclosure to service providers: Kockelmann Lubricants contracts with other companies to provide services on our behalf, such as hosting websites, sending out information, processing transactions, and analysing our websites. We provide these companies with only those elements of personal data they need to deliver those services. These companies and their employees are prohibited from using those personal data for any other purpose

Disclosure in connection with transactions: in connection with certain transactions, we may disclose some or all of the personal data you provide to financial institutions, government entities and shipping companies or postal services involved in fulfilling the transaction.

Disclosure for other reasons: we may disclose personal data if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.


Records retention

Kockelmann Lubricants retains personal data as long as necessary to meet the purposes for which the data was collected, to exercise its legal rights and to ensure compliance with applicable law.


Your rights

To the extent provided by the law of your jurisdiction, you may have the right to (1) access certain personal information we maintain about you, (2) request that we update, correct, amend, erase or restrict your personal information, or (3) exercise your right to data portability. Where provided by law, you may withdraw consent you previously provided to us or object at any time to the processing of your personal information on legitimate grounds relating to your particular situation, and we will apply your preferences going forward as appropriate.


How to contact us

Kockelmann Lubricants is committed to protecting your personal data as described in this privacy policy and as required by applicable laws. If you have any questions about this notice or our handling of your personal data, or if you would like additional information, please contact us by email, or by mail at:

Courtil 1204
6671 Gouvy


Changes to this privacy policy

We reserve the right to change this privacy policy at any time without notice. When we make material changes to this privacy policy, we will post the changes on this page and update the revision date at the top of the privacy policy. We encourage you to review our privacy policy regularly for updates.